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Volunteer Information: Computer Aide

Job Description
    Purpose of Position: To serve customer needs and assist with computer issues.

Qualifications:
    Ability to use computer programs and teach basic computer skills. Ability to work well with the public and co‑workers. Demonstrate good attention to detail. Ability to work independently.

Responsible to: Staff liaison

Responsibilities.

  1. Assist patrons with computer needs.
  2. Address basic computer problems.
  3. Troubleshoot problems with computers.
  4. Provide search‑assistance on Internet.
  5. Assist with Library Web page as needed.
  6. Other computer‑related duties as needs are identified by staff.

Benefits of Volunteering:
    Interact with public and Library staff Share knowledge of computers and internet use. Help increase computer literacy in Madison County.

Grounds for Termination:
    Inability to perform job‑related tasks proficiently; unacceptable customer service; abuse of library privileges; failure to maintain confidentiality, or failure to fulfill time commitment.